Electronics
Cut support costs by 40% in 90 days
Consumer electronics brand struggling with seasonal spikes. We scaled from 20 to 200 agents in one week.
40% cost reduction
Callnovo 真实办公场景 非AI生成
大小客户都做
从个人创业到政府机构
我只需要1个坐席，你们能做吗？
完全可以。您需要多大就从多大开始，没有最低门槛，不用签长约。准备好了随时扩。
✓
没有最低门槛
1个人也能起步。我们对小客户的态度，和对大客户一样认真。
✓
用多少付多少
按月结算，随时可调。不用的时候不花钱。
✓
全套服务一样不少
同样的质量、同样的技术、同样有专属客户经理——不因团队小而打折。
我需要快速扩张，你们跟得上吗？
您扩我们跟。同样的质量，同样的人，价格明明白白。
✓
团队规模灵活
2人到50人无缝切换。加人几天搞定，不用等几个月。
✓
价格没猫腻
不藏费用，账算得清。量越大折扣越多。
✓
一个经理管到底
招人、带人、盯绩效——一个人对接，省心。
我需要100+坐席，你们接得住吗？
已经在帮全球大牌跑500+坐席了。企业级设施、合规到位、专属支持团队。
✓
企业级保障
99.9%在线率保证，专属基础设施，报表想怎么看就怎么看。
✓
系统随便对接
您的CRM、ERP、内部系统都能打通。开放API，有专人帮您搞定技术。
✓
全天候优先响应
专属客户成功团队，高管直接对接，每季度一起复盘业务。
合规要求严，你们懂行吗？
我们懂政府的规矩。SOC2认证、HIPAA合规、需要的话还能拿联邦安全许可。流程我们门儿清。
✓
安全资质齐全
SOC2 Type II、HIPAA、PCI-DSS都有。涉密项目可以申请联邦许可。
✓
数据不出境
数据留在国内，可以本地部署，审计追踪全程记录。
✓
采购流程熟
对接政府采购没问题，招投标流程跑过很多遍，有专门团队服务公共部门。
那你们到底凭什么不一样？
一个伙伴，多种语言，
全渠道覆盖，全程托管。
别再找一堆供应商了。我们把多语言团队、全渠道技术、专业管理打包在一起——您只需对接一个人，收一张发票，省心省力。
25+种语言的专业团队
电话、聊天、邮件、社交——全打通
技术我们管，您别操心
最快5天上线
一站搞定
那帮我接电话的人，到底是谁？
认识帮您服务客户的人
员工开心才留得住。老员工才出活儿。您的客户，感受得到这种不同。
多快能上线？
从第一通电话到正式上线，只要5天
具体时间因项目复杂度而定。我们的最快记录：5天。
1
先聊
您说需求——电话量、语言、时间、复杂度。我们问对的问题。
2
组人
按您的行业挑人，按您的风格培训，让他们说您品牌的话。
3
您教
参加一次培训，把产品知识交给我们。剩下的我们搞定。
4
开跑
正式上线。质检、排班、绩效管理——都安排好了。
用您自己的工具，还是用我们的系统？您说了算。 为什么有客户选我们的系统？
- ✓ 省心不操心
部署、更新、维护全是我们的事，您专心做业务。
- ✓ 花得少，灵活选
不用先买软件授权。用多少付多少，随时调整。
- ✓ 真·全渠道
电话、聊天、邮件、社交——一个后台全管。
- ✓ 数据全透明
实时看板，每个人每通电话，您和我们都看得见。
服务过多少家客户？
跨行业信赖
电子产品 · 医疗健康 · 电子商务 · 房地产 · 政府
TechVue
MediaCo
StackDev
HealthFi
CloudLab
GrowHub
HiPoint
BriteNow
PrimeMkt
GloSoft
EasyMed
WebCore
FastCart
RepPro
PayWell
SunTech
VitaHub
QuikSrv
EcoHome
CityCall
NexGen
ZipPay
AlphaLg
KeyMart
DataRex
FinTrust
LiveBox
RxCare
UniWeb
JetHub
YieldTx
MaxKom
AxiomX
BioRise
CoreTix
DeltaWv
EdgeVu
FlexQ
GoldOne
HostNet
InfraM
JoltLab
KinPro
LinkOps
MetaNu
NuVox
OrbitRx
PulseS
TechVue
MediaCo
StackDev
HealthFi
CloudLab
GrowHub
HiPoint
BriteNow
PrimeMkt
GloSoft
EasyMed
WebCore
FastCart
RepPro
PayWell
SunTech
VitaHub
QuikSrv
EcoHome
CityCall
NexGen
ZipPay
AlphaLg
KeyMart
DataRex
FinTrust
LiveBox
RxCare
UniWeb
JetHub
YieldTx
MaxKom
200+ 家企业
4年+ 平均合作年限
5 个行业
帮这些客户接电话的人，到底是谁？
HeroDash 驱动 我们与众不同。
我们与众不同。
我们技术驱动。
AI + 人工。一个平台搞定一切。
真正的全渠道
所有渠道，一个收件箱
语音、邮件、短信、网页聊天、WhatsApp、Instagram、Facebook Messenger——全部统一，无需切换工具。
全球号码资源
120+国家，本地号码
Voice AI
24/7 智能接听
AI 聊天机器人
85% 自动解决
自动质检 & 告警
每通电话评分，问题自动标记
坐席屏幕监控
看到坐席看到的
实时翻译
打破语言障碍
温馨提示
我们的技术是可选的。
您完全可以不用这些工具，我们可以用您现有的系统来管理团队。但使用 HeroDash 的客户反馈：问题升级减少40%，解决速度快2倍。
有和我类似的客户吗？
与您类似的企业案例
按关键词搜索或按行业筛选。 52 个真实案例.
试试:
显示 52 个结果
Electronics
Multilingual support for global launch
Smart home device maker needed 8-language support for EU expansion. Live in 10 days.
8 languages
Electronics
Returns processing 3x faster
Audio equipment company overwhelmed by holiday returns. We cleared backlog in 2 weeks.
3x faster processing
Electronics
Technical support CSAT hit 94%
Complex product needed skilled agents. Our trained team exceeded expectations.
94% CSAT
Electronics
Chat volume handled overnight
Gaming peripheral brand needed 24/7 coverage. We built follow-the-sun support.
24/7 coverage
Electronics
Warranty claims down 25%
Better first-call resolution meant fewer escalations and returns.
25% fewer claims
Healthcare
HIPAA-compliant support, live in 5 days
Telehealth startup needed patient support fast. We delivered trained, compliant agents in under a week.
5 days to live
Healthcare
Patient satisfaction up 35%
Medical device company transformed their support experience with empathetic, trained agents.
35% CSAT increase
Healthcare
Appointment no-shows cut in half
Proactive outreach and reminders via our agents reduced missed appointments.
50% fewer no-shows
Healthcare
Bilingual support for clinics
Healthcare network needed Spanish-English support. Launched in one week.
2 languages
Healthcare
After-hours coverage without overtime
Urgent care network extended hours without burning out staff.
40% cost savings
Healthcare
Insurance verification automated
AI-assisted agents handled eligibility checks faster.
70% faster verification
Ecommerce
CSAT up 25%. Response time down 60%.
D2C brand drowning in tickets. We cleared the backlog and kept customers happy.
25% CSAT increase
Ecommerce
Black Friday ready in 3 weeks
Fashion retailer needed seasonal surge capacity. We delivered.
300% capacity increase
Ecommerce
Chat conversion up 40%
Live chat agents trained on product knowledge boosted sales.
40% conversion lift
Ecommerce
Returns reduced by better support
Pre-purchase guidance meant fewer "not what I expected" returns.
30% fewer returns
Ecommerce
Social media response under 15 min
Brand reputation protected with fast social support.
<15 min response
Ecommerce
6 languages for European expansion
US brand expanding to EU needed localized support fast.
6 languages
Ecommerce
Subscription cancellations down 20%
Retention-focused agents saved customers ready to churn.
20% churn reduction
Ecommerce
Order tracking queries automated
AI chatbot handles 60% of "where is my order" questions.
60% automation rate
Real Estate
24/7 coverage without the 24/7 headache
Property management company needed round-the-clock support. We built a follow-the-sun team.
24/7 coverage
Real Estate
Lead response time under 5 minutes
Real estate brokerage never misses a hot lead anymore.
<5 min response
Real Estate
Maintenance requests handled faster
Property management tickets resolved 50% quicker.
50% faster resolution
Real Estate
Tenant satisfaction up 28%
Better communication meant happier residents and fewer vacancies.
28% satisfaction increase
Real Estate
Multilingual leasing support
Diverse communities served in 4 languages.
4 languages
Government
Citizen service that actually serves
Municipal services line overwhelmed with calls. We reduced wait times by 70%.
70% faster response
Government
Benefits hotline wait times cut
Social services agency improved access for citizens in need.
65% shorter wait
Government
Multilingual constituent support
City services available in 5 community languages.
5 languages
Government
After-hours emergency line
Non-emergency municipal services available evenings and weekends.
24/7 availability
Finance
Fraud alerts handled in real-time
Fintech startup needed 24/7 fraud response. We delivered.
<2 min response
Finance
Loan application support scaled 5x
Online lender handled mortgage boom without dropping calls.
5x capacity
Finance
CSAT up 30% for wealth management
High-touch client service for financial advisors.
30% CSAT increase
Finance
Compliance-trained agents ready
SEC and FINRA requirements met from day one.
100% compliant
Finance
Crypto exchange support 24/7
Digital asset platform needed round-the-clock coverage.
24/7 coverage
Finance
Collections recovery improved
Empathetic approach increased payment plan adoption.
35% better recovery
SaaS
Onboarding calls booked 2x faster
Product-led growth company needed SDR support. We scaled it.
2x faster booking
SaaS
Tier 1 support fully outsourced
Dev team freed up while we handled basic tickets.
80% tickets handled
SaaS
Churn reduced with proactive outreach
At-risk accounts identified and saved.
25% churn reduction
SaaS
Multilingual support for global SaaS
B2B software company expanded to APAC with local language support.
12 languages
SaaS
Trial conversion support
Live chat during trial period increased conversions.
35% conversion lift
SaaS
API support for developers
Technical agents helped developers integrate faster.
40% faster integration
SaaS
Enterprise account management
Dedicated support for top-tier customers.
98% retention rate
Logistics
Shipment tracking inquiries automated
AI-powered tracking updates reduced call volume.
55% automation rate
Logistics
Driver support line 24/7
Fleet management company never leaves drivers stranded.
24/7 coverage
Logistics
Claims processing streamlined
Damaged shipment claims handled faster.
3x faster processing
Logistics
Last-mile delivery coordination
Customer communication for delivery windows.
40% fewer missed deliveries
Logistics
Warehouse inquiry support
B2B clients get inventory updates in real-time.
<10 min response
Travel
Booking support in 10 languages
OTA expanded globally with multilingual agents.
10 languages
Travel
Crisis response during disruptions
Airline rebooking support during weather events.
500% surge handled
Travel
Concierge service for luxury travel
High-touch support for premium customers.
96% CSAT
Travel
24/7 emergency travel assistance
Travelers never stranded without help.
24/7 availability
Travel
Group booking coordination
Corporate travel managed seamlessly.
30% time saved
没有匹配的案例
尝试其他关键词或清除筛选条件
能证明吗？
真实评价
客户现在怎么说。
*来自每月客户满意度调查的真实反馈。根据保密协议保护客户身份。
怎么开始？
聊聊看，合不合适？
没压力，没套路。先说说您的情况。
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