Electronics
Cut support costs by 40% in 90 days
Consumer electronics brand struggling with seasonal spikes. We scaled from 20 to 200 agents in one week.
40% cost reduction
Actual Callnovo Site Not Generated by AI
Better agents. Better tech.
Better results.
One partner for multilingual support, omnichannel technology, and full management. Live in as fast as 5 days.
Trusted by 200+ companies across 5 industries
TechVue HealthFi FastCart GloSoft NexGen
We serve everyone
From solo founders to government agencies.
I only need 1 agent. Can you do that?
Absolutely. Start with exactly what you need. No minimums, no long-term commitments. Grow when you're ready.
✓
No minimum order
Start with just 1 agent. We treat small clients like future enterprise clients.
✓
Pay as you go
Only pay for what you use. Scale up or down monthly based on your needs.
✓
Full support included
Same quality, same technology, same dedicated manager—regardless of team size.
I need to scale fast. Can you keep up?
We scale with you. Your team grows, we grow with you. Same quality, same people, transparent pricing.
✓
Flexible team size
Scale from 2 to 50 agents seamlessly. Add capacity in days, not months.
✓
Transparent pricing
No hidden fees. Know your costs upfront. Volume discounts as you grow.
✓
Dedicated manager
Your single point of contact for hiring, training, and performance optimization.
I need 100+ agents. Can you handle it?
Already running 500+ seat operations for global brands. Enterprise-grade infrastructure, compliance-ready, dedicated support teams.
✓
Enterprise SLAs
99.9% uptime guarantee. Dedicated infrastructure. Custom reporting dashboards.
✓
Custom integrations
Connect to your CRM, ERP, and internal systems. Full API access and dedicated engineering support.
✓
24/7 priority support
Dedicated success team. Executive sponsor. Quarterly business reviews.
Strict compliance needs. Do you get it?
We speak your language. SOC2 certified, HIPAA compliant, federal security clearances available. We understand the process.
✓
Security certifications
SOC2 Type II, HIPAA, PCI-DSS. Federal clearances available for sensitive projects.
✓
Data residency options
Keep data in-country. On-premise deployment available. Full audit trails.
✓
Procurement friendly
GSA Schedule compatible. Familiar with RFP processes. Dedicated public sector team.
So, what makes us different from the others?
One partner. All languages.
All channels. Fully managed.
Stop juggling vendors. We bring together multilingual agents, omnichannel technology, and hands-on management — so you get one invoice, one point of contact, and zero headaches.
Agents in 25+ languages
Voice, chat, email, social — unified
We manage the tech. You don't touch it.
Live in as fast as 5 days
One Partner
But who's actually answering your customers' calls?
Meet the people behind your customer experience
Happy agents stay. Experienced agents deliver. Your customers feel the difference.
How fast can you go live?
From first call to go-live in 5 days
Timeline varies by project complexity. Our fastest launch: 5 days.
1
We Listen
Tell us your needs — volumes, languages, hours, complexity. We ask the right questions.
2
We Assemble
We handpick agents matched to your industry and train them on your brand voice.
3
You Train
Join a focused session to share your product knowledge. We handle the rest.
4
Go Live
Launch with confidence. QA, scheduling, and performance management — all covered.
Bring your own SaaS tools or use our in-house tech — your choice. Why choose ours?
- ✓ Zero management headaches
We handle setup, updates, and maintenance — you focus on your business.
- ✓ Lower cost, flexible plans
No upfront licenses. Pay only for what you use, scale anytime.
- ✓ True omnichannel
Voice, chat, email, social — all in one unified platform.
- ✓ Full performance visibility
Real-time dashboards let us (and you) track every agent, every call.
How many businesses have you helped?
Trusted across industries
Electronics · Healthcare · Ecommerce · Real Estate · Government
TechVue
MediaCo
StackDev
HealthFi
CloudLab
GrowHub
HiPoint
BriteNow
PrimeMkt
GloSoft
EasyMed
WebCore
FastCart
RepPro
PayWell
SunTech
VitaHub
QuikSrv
EcoHome
CityCall
NexGen
ZipPay
AlphaLg
KeyMart
DataRex
FinTrust
LiveBox
RxCare
UniWeb
JetHub
YieldTx
MaxKom
AxiomX
BioRise
CoreTix
DeltaWv
EdgeVu
FlexQ
GoldOne
HostNet
InfraM
JoltLab
KinPro
LinkOps
MetaNu
NuVox
OrbitRx
PulseS
TechVue
MediaCo
StackDev
HealthFi
CloudLab
GrowHub
HiPoint
BriteNow
PrimeMkt
GloSoft
EasyMed
WebCore
FastCart
RepPro
PayWell
SunTech
VitaHub
QuikSrv
EcoHome
CityCall
NexGen
ZipPay
AlphaLg
KeyMart
DataRex
FinTrust
LiveBox
RxCare
UniWeb
JetHub
YieldTx
MaxKom
200+ Companies
4+ years Avg. partnership
5 Industries
Proudly served by our team and... one more thing
Powered by HeroDash We are different.
We are different.
We are tech-enabled.
AI + Human. One platform for everything.
True Omnichannel
Every channel, one inbox
Voice, Email, SMS, Web Chat, WhatsApp, Instagram, Facebook Messenger — all unified. No switching tools.
Global Phone Numbers
120+ countries, local presence
Voice AI
24/7 intelligent call handling
AI Chatbot
85% auto-resolution
Auto QA & Alerts
Every call scored, issues flagged
Agent Screen Monitor
See what agents see
Live Translation
Break language barriers
Good to know
Our tech is optional.
You don't have to use any of this. We can manage your team with your existing tools. But clients who use HeroDash report 40% fewer escalations and 2x faster issue resolution.
Are there customers like me?
Results from companies like yours
Search by keyword or filter by industry. 52 real outcomes.
Try:
Showing 52 results
Electronics
Multilingual support for global launch
Smart home device maker needed 8-language support for EU expansion. Live in 10 days.
8 languages
Electronics
Returns processing 3x faster
Audio equipment company overwhelmed by holiday returns. We cleared backlog in 2 weeks.
3x faster processing
Electronics
Technical support CSAT hit 94%
Complex product needed skilled agents. Our trained team exceeded expectations.
94% CSAT
Electronics
Chat volume handled overnight
Gaming peripheral brand needed 24/7 coverage. We built follow-the-sun support.
24/7 coverage
Electronics
Warranty claims down 25%
Better first-call resolution meant fewer escalations and returns.
25% fewer claims
Healthcare
HIPAA-compliant support, live in 5 days
Telehealth startup needed patient support fast. We delivered trained, compliant agents in under a week.
5 days to live
Healthcare
Patient satisfaction up 35%
Medical device company transformed their support experience with empathetic, trained agents.
35% CSAT increase
Healthcare
Appointment no-shows cut in half
Proactive outreach and reminders via our agents reduced missed appointments.
50% fewer no-shows
Healthcare
Bilingual support for clinics
Healthcare network needed Spanish-English support. Launched in one week.
2 languages
Healthcare
After-hours coverage without overtime
Urgent care network extended hours without burning out staff.
40% cost savings
Healthcare
Insurance verification automated
AI-assisted agents handled eligibility checks faster.
70% faster verification
Ecommerce
CSAT up 25%. Response time down 60%.
D2C brand drowning in tickets. We cleared the backlog and kept customers happy.
25% CSAT increase
Ecommerce
Black Friday ready in 3 weeks
Fashion retailer needed seasonal surge capacity. We delivered.
300% capacity increase
Ecommerce
Chat conversion up 40%
Live chat agents trained on product knowledge boosted sales.
40% conversion lift
Ecommerce
Returns reduced by better support
Pre-purchase guidance meant fewer "not what I expected" returns.
30% fewer returns
Ecommerce
Social media response under 15 min
Brand reputation protected with fast social support.
<15 min response
Ecommerce
6 languages for European expansion
US brand expanding to EU needed localized support fast.
6 languages
Ecommerce
Subscription cancellations down 20%
Retention-focused agents saved customers ready to churn.
20% churn reduction
Ecommerce
Order tracking queries automated
AI chatbot handles 60% of "where is my order" questions.
60% automation rate
Real Estate
24/7 coverage without the 24/7 headache
Property management company needed round-the-clock support. We built a follow-the-sun team.
24/7 coverage
Real Estate
Lead response time under 5 minutes
Real estate brokerage never misses a hot lead anymore.
<5 min response
Real Estate
Maintenance requests handled faster
Property management tickets resolved 50% quicker.
50% faster resolution
Real Estate
Tenant satisfaction up 28%
Better communication meant happier residents and fewer vacancies.
28% satisfaction increase
Real Estate
Multilingual leasing support
Diverse communities served in 4 languages.
4 languages
Government
Citizen service that actually serves
Municipal services line overwhelmed with calls. We reduced wait times by 70%.
70% faster response
Government
Benefits hotline wait times cut
Social services agency improved access for citizens in need.
65% shorter wait
Government
Multilingual constituent support
City services available in 5 community languages.
5 languages
Government
After-hours emergency line
Non-emergency municipal services available evenings and weekends.
24/7 availability
Finance
Fraud alerts handled in real-time
Fintech startup needed 24/7 fraud response. We delivered.
<2 min response
Finance
Loan application support scaled 5x
Online lender handled mortgage boom without dropping calls.
5x capacity
Finance
CSAT up 30% for wealth management
High-touch client service for financial advisors.
30% CSAT increase
Finance
Compliance-trained agents ready
SEC and FINRA requirements met from day one.
100% compliant
Finance
Crypto exchange support 24/7
Digital asset platform needed round-the-clock coverage.
24/7 coverage
Finance
Collections recovery improved
Empathetic approach increased payment plan adoption.
35% better recovery
SaaS
Onboarding calls booked 2x faster
Product-led growth company needed SDR support. We scaled it.
2x faster booking
SaaS
Tier 1 support fully outsourced
Dev team freed up while we handled basic tickets.
80% tickets handled
SaaS
Churn reduced with proactive outreach
At-risk accounts identified and saved.
25% churn reduction
SaaS
Multilingual support for global SaaS
B2B software company expanded to APAC with local language support.
12 languages
SaaS
Trial conversion support
Live chat during trial period increased conversions.
35% conversion lift
SaaS
API support for developers
Technical agents helped developers integrate faster.
40% faster integration
SaaS
Enterprise account management
Dedicated support for top-tier customers.
98% retention rate
Logistics
Shipment tracking inquiries automated
AI-powered tracking updates reduced call volume.
55% automation rate
Logistics
Driver support line 24/7
Fleet management company never leaves drivers stranded.
24/7 coverage
Logistics
Claims processing streamlined
Damaged shipment claims handled faster.
3x faster processing
Logistics
Last-mile delivery coordination
Customer communication for delivery windows.
40% fewer missed deliveries
Logistics
Warehouse inquiry support
B2B clients get inventory updates in real-time.
<10 min response
Travel
Booking support in 10 languages
OTA expanded globally with multilingual agents.
10 languages
Travel
Crisis response during disruptions
Airline rebooking support during weather events.
500% surge handled
Travel
Concierge service for luxury travel
High-touch support for premium customers.
96% CSAT
Travel
24/7 emergency travel assistance
Travelers never stranded without help.
24/7 availability
Travel
Group booking coordination
Corporate travel managed seamlessly.
30% time saved
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Real Reviews
What customers are saying right now.
*Real feedback from our monthly customer satisfaction surveys. Identities protected per NDA.
How do I get started?
Let's see if we're the right fit
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